Q: How many driving hours will an SD card record?
A: The Camera comes with a 256GB micro SD memory card of which records up to 90 hours of driving time video will be captured (on the ‘Balanced’ setting). Once the card is full, it will automatically overwrite the oldest 5 minute file(s) for the enabled camera(s).
Q: Is the Dash Camera always on?
A: When connected to the vehicle's OBD or J1939 diagnostic port, the Camera will be powered by the vehicle’s battery whether the vehicle is driving or parked. Default setting is 11.9V the camera will turn off to conserve the vehicle battery. The Camera is always monitoring your vehicle’s battery and will automatically shut itself down if it detects that the vehicle battery voltage falls below 11.9V for more than 5 minutes.
Q: Does the Dash Camera record audio?
A: The Camera can record audio, and it is incumbent upon you as the fleet operator to understand the rules related to audio capture for the jurisdiction(s) in which you operate. You have the option to enable or disable audio via device settings. Advise M2M if you would like Audio Turned on by sending an email to M2MSales@stingersolutions.com
Q: How do I install the Dash Camera?
A: The Camera is a plug and play solution. It is shipped with all required accessories for installation in a light/medium duty vehicle with a 16-pin OBDII port. An 8ft cable connecting the Camera to the vehicle’s OBD port is included. There is an OBDY Cable that can be ordered.
Adapter cables are required for J1939 vehicles or 2-Wire installation. The Camera also includes a universal mount that can be used to install the device on the windshield or the dashboard of the vehicle.
Q: Where should the Dash Camera be placed in a vehicle?
A: The Camera can be installed on the dashboard or on the windshield based upon your preference. If installed in the driver’s field of view, it can serve as a head’s up display, providing real-time information including speed, fuel level and even direction of travel. The adhesive at the base of the universal mount will not leave any residue when removed. Two additional adhesives are provided should you need to relocate the device or move to another vehicle.
Q: Does the camera drain my vehicle’s battery?
A: The Camera is always monitoring your vehicle’s battery and will automatically shut itself down if it detects that the vehicle battery voltage falls below 11.9V for more than 5 minutes. This ensures that the Camera will not drain your vehicle battery when parked for extended periods of time.
Q: What events trigger the AI dash cam to record?
A: The Camera supports the following events:
-
-
- Speeding
- Idling
- Aggressive Acceleration
- Hard Cornering
- Hard Braking
- Possible Impact
- Cellphone Usage
- Camera Obscured (pending release)
- Low Vehicle Battery
- Device Shutdown
- SD Card Removal
-
Q: How long are dash cam clips available?
A: Any images or video that are captured by the Camera and uploaded to the cloud will remain available for 30 days.
Q: Can the camera be road-facing only?
A: The Camera allows you to disable the cabin-facing camera so that images and video are only captured for the road-facing camera. Please note that if you disable the cabin-facing camera, features including Driver ID and Cellphone detection will not be available.
Q: Does the dash camera support live streaming?
A: The Camera does support both live and historic streaming. Note that these features are designed to provide a real-time viewing experience and will prioritize video presentation over video quality depending upon the strength of the cellular data connection.
Q: Does the dash camera offer any driver coaching features?
A: The Camera can provide your drivers with audible and visual notifications for speeding and cellphone usage events when they are detected, serving to assist the driver in complying with rules of the road and company policies.
Q: How can I address concerns from drivers who are uncomfortable with the idea of being recorded?
A: Commercial vehicles are considered an extension of the workplace and it is therefore typically permissible to capture video of the vehicle cabin in the same way that you may do so in your office or warehouse. To address concerns that drivers may have in this regard, you may choose to:
-
-
- Advise that in many instances, having cabin facing footage can exonerate the driver in the event of an accident
- Explain the situations and conditions where such video may be accessed and by whom
- Provide the driver with a privacy slide (webcam cover) that can be closed to cover the cabin-facing camera when privacy is required
- Choose to disable the cabin camera as a matter of policy in which case an icon showing that the camera is disabled will be displayed on the LCD screen of the Camera
-
Q: What are the advantages of choosing a connected dash camera over a traditional dash camera?
A: Traditional dash cameras, where video is only captured locally to a memory card and must be manually retrieved, may be appropriate for individuals or very small businesses where the vehicle is typically driven by the owner or their family. For companies operating more than one vehicle being driven by employees, the LTE connected Camera can provide enhanced visibility into your fleet operations, allowing you as the business owner to verify the safety and security of the vehicle and its occupants and contents from the convenience of your office or smartphone. Being able to discreetly investigate incidents in real-time or historically with the benefit of video delivered OTA can improve safety, peace-of-mind and operational efficiencies in ways that a traditional dash camera cannot.